Spinfin Privacy Policy

At Spinfin Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Spinfin Casino privacy policy explains how we collect, use, store and safeguard your information when you visit spinfin2.com, register an account, or use any of our gaming and payment services. By using Spinfin Casino, you agree to the practices described below.

Information We Collect

Here at Spinfin Casino, we collect information necessary to provide our services safely and in compliance with our licences from the Tobique Gaming Commission and the Kansspelautoriteit. When you complete Spinfin register steps, we ask for your name, date of birth, address, email, phone number and payment details.

• We collect registration and identity verification data, including documents required for our KYC review process
• We record your gaming activity, deposits and spinfin withdrawal history
• We gather technical data such as IP address, device type and browser information
• We store communication records from live chat, email and Help Centre interactions
• We may collect data related to your use of the spinfin mobile app or spinfin android app

How We Use Your Data

Our Spinfin platform uses your personal data to operate your account, process transactions, and deliver a secure Spinfin casino online experience. We use this information to verify your identity, prevent fraud, manage responsible gambling tools, and communicate important updates about your account.

• We use your data to process deposits and spinfin withdrawal time requests accurately
• We use your information to apply welcome bonus terms, including the spinfin welcome bonus and spinfin free spins offers
• We use your activity data to determine your VIP level and applicable withdrawal limits
• We use your contact details to send promotional offers, unless you opt out

Legal Basis for Processing

We at Spinfin process your data based on the necessity to perform our contract with you, comply with legal and licensing obligations, and pursue legitimate interests such as fraud prevention and service improvement. Where required, we rely on your explicit consent, particularly for marketing communications.

Cookies and Tracking Technologies

Our Spinfin website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic across spinfin2.com. You can manage cookie settings through your browser at any time. For more detail, please refer to our separate cookie policy.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate Spinfin Casino, including payment processors, identity verification providers, regulatory authorities, and game providers such as Evolution and Pragmatic Play Live. Our Spinfin Casino partners are contractually bound to protect your data in accordance with applicable law.

• We share data with banks and payment providers to process Visa, Mastercard, Skrill, Neteller and cryptocurrency transactions
• We share information with regulators, including the Kansspelautoriteit, when legally required
• We may disclose data to fraud prevention and anti-money laundering services

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, meet our legal and licensing obligations, and resolve disputes. Account and transaction records are typically retained for the period required under Costa Rican and applicable European regulations, after which we securely delete or anonymise the data.

Your Rights

At Spinfin Casino, we recognise your rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include the following.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to legal retention requirements
• You have the right to object to or restrict certain processing activities
• You may withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team, and we will respond promptly in accordance with applicable data protection law.

Data Security

We use industry-standard encryption, secure servers and strict access controls to protect your information from unauthorised access, loss or misuse. Our Spinfin security measures apply across our desktop and mobile platforms, including whenever you use the spinfin ios app or spinfin download app options.

International Data Transfers

Because we operate across multiple European markets, including the Netherlands, Germany, Italy, Greece, Switzerland and Poland, your data may be transferred and processed outside your home country. We ensure appropriate safeguards are in place whenever such transfers occur.

Age Restrictions

Spinfin Casino is intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately.

Third-Party Links

Our Spinfin website may contain links to third-party sites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies separately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or via email, and continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our support team at support@spinfin.com. We at Spinfin are available 24/7 via live chat, email and our Help Centre to assist you with any privacy-related concerns.